Site Opening and Closing Hours

Saturday
Outdoor: 12pm – 10:30pm
Indoor: 12pm – 1am

Car Parking and Vehicle Access
 All car parking is off site, ticket holders will be emailed details of their parking locations nearer the date of the festival.

Getting Here By Car or Taxi
The site address is Almondsbury Creative, Almondsbury Recreation Ground, Gloucester Road, Bristol, BS32 4AA.

Getting Here By Public Transport
Buses run regularly to just outside the festival site. The T1/T2 can drop off ticketholders just across the street while the M1 bus stop is a ten minute walk away.

Drugs Policy
No Drugs will be tolerated on site.  Anyone caught will be asked to leave and no refunds given.

Prohibited Items
No Food or Drink is allowed to be brought onto the festival grounds. Dangerous items are also banned.

Ticket Refunds
No refunds or cancellations are accepted on any ticket purchases.

I can no longer attend the festival – can I have a refund?
I’m afraid we do not accept refunds for tickets bought for Small Town Big Music. However, you may resell tickets or pass them onto friends and family. Please do not try to screen shot your tickets to friends.  Ticketmaster tickets require to be shown in the app and will be scanned on arrival.

Should I bring cash to the festival?
The festival will accept both cash and card.

Can I bring my dog, they’re really well behaved?
Well behaved dogs are welcome, but PLEASE, pick up their poo!

Can I bring alcohol into the festival?
No Food or Drink is allowed to be brought onto the festival grounds.  There are multiple purchase points throughout the site for food and drink.  Camping ticket holders may bring food onto site which must remain within the camping area.

Can I bring camping chairs?
We encourage you to bring camping chairs and picnic blankets for use around the site, although the main stage area will be standing

Do I need a ticket for my baby?
Under 18 months are free, Child tickets are 18 months – 17 years old, and Adults are 18+